"How long is one day?"

A review of The Bike Outlet by Puddlejumper written on Tuesday 25th of August 2009

Their website proclaims next day delivery but with an asterix, when you read the details it explains that's only if you pay extra, otherwise it’s a very vague upto five working days to dispatch and no mention of delivery time. Seven days after ordering a bike I am still waiting for anything other than an order confirmation. An email has been ignored, and a phone call just rang out. What I ordered disappeared of their stock list next day so their systems appear to work, they just need to get their act together..

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