"Efficient courteous and professional Staff :-)"

A review of Clarks by Judith written on Thursday 24th of January 2013

Popped in to checkout the sale at Clarks Shoes Monks Cross this afternoon. While there my friend needed some advice on maintaining her suede boots, her boots had become dull and marked from her jeans. Linda was very knowledgeable and asked if my friend was told to use the spray protector before wear as this might have stopped the dullness/water marks. My friend had not been advised of the protector at point of sale, another member of staff was passing so Linda asked what she thought. Sandra mentioned the cleaner and protector. Anyway to cut along story short my friend had her boots cleaned by Linda using the stores suede brush, this made such a difference to the boots taking away the marks from the jeans etc. My friend left the store after purchasing the protector spray, a suede brush and instructions from both Linda and Sandra on maintaining the boots to give them a longer life. My friend was very impressed with Linda and Sandra's knowledge of products, customer service the time spent with her and being able and determined to find a solution to my friends dilemma... Please can you thank both Linda and Sandra for their patience, time, determination and making our visit to Clarks a pleasant shopping experience. :-)

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